Terms & Conditions

Website Terms and Conditions

In these Terms & Conditions ‘The Company‘ is Snowhill Saddlery Ltd, ‘The Customer’ is the customer of Snowhill Saddlery Ltd and ‘The Consumer’ is the individual or body that purchases from the Customer.

1. Prices and Terms

a)  Prices quoted in this catalogue are correct at the time of going to press, but are subject to change without notice.

b)  The company reserves the right to alter prices without notice.

c)   Terms are cash and carry. Where goods are invoiced at special prices agreed at the time of ordering it is conditional on payment being made on the due date.

d)  The Company reserves the right to incorporate a credit charge of 2.5% monthly on overdue accounts.

e)  Orders under £100 are subject to a minimum charge of £10.00 plus carriage cost.

f)   Occasionally materials, colours and description may vary from catalogue.

g)  All items are subject to VAT with the exception of  Childrenswear and edibles.

2. Carriage

a)  Goods are consigned by a 24 hour insured service. A before 12 noon or before 10.00am next day service is available on request. All charged at cost. Orders over £250.00 carriage is free, UK mainland (excluding Scottish Highlands), Europe & Ireland charged at cost.

b)  All consignments leave on an insured service and require a signature on delivery. Goods can not be left without a signature.

3. Cancellations

a)  All orders placed are deemed to be firm commitments.

b)  The company does not accept returned ordered goods unless by prior arrangement and reserves the right to charge a restocking / handling charge 20% up to 30 days from delivery and 50% over 30 days. Carriage will be reimbursed at Royal Mail Standard Rate only. Goods returned without this information cannot be processed.

c) All returns must be booked in by telephone to obtain a returns number.

4. New Customers

a)  The Company reserves the right to refuse to supply goods until satisfactory trade status is established.

b) Customers found to be trading on or supplying those on personal social media sites without a bonafide business will be refused service.

c)   Customers seen to be devaluing our brands in any way will be contacted.

d) Failure to comply with the above will result in immediate closure of account.

5. Damaged Goods

a)  Notification must be received within 48 hours of receipt of goods for damaged goods and shortages.

6. Copyright

a) All Rhinegold, Heritage, Windsor, Harlequin and Snowhill images and some other products are subject to copyright. For further information on copyright please contact Snowhill.

7. Retention of Title

a) Title to goods supplied will remain with the Company until full payment is received by the company.

b)  Goods supplied against uncleared funds remain the property of the Company until paid for in full. The Company reserves the right to require the customer to deliver back to the Company immediately any goods supplied and not paid for.

c)   The Company retains the right to enter upon
the customer’s premises to repossess goods not
paid in full.

8. Faulty Goods

a)  Snowhill only provides after sales support to the
Customer that purchased the stock directly from
us, not to the Consumer / end user of the product. Retailers should make enquiries or return requests on behalf of the Consumer / end user, as we cannot make such arrangements with third parties. The company shall not be bound by any prior commitment made by the Customer to the Consumer.

9. Discounts

a)  Quantity discounts are available on many items, please telephone for details.

10. Health & Safety

a)  Please note in accordance with legislation under the Health & Safety at Work Act 1972, Snowhill Trade Saddlery are unable to handle any horse clothing or equipment unless it is clean and dry, due to the hazards involved with the repairing and handling of horse clothing and associated products.

b)  Goods returned in a dirty, unhygienic or hazardous condition will be returned unexamined to the Customer.

11. Trading with SNOWHILL SADDLERY LTD. Implies acceptance of these TERMS AND CONDITIONS OF SALE.

Manufacturers & Wholesalers of Equestrian Equipment and Country Clothing

Snowhill Ltd. Hilton Park, East Wittering, Chichester,
West Sussex. PO20 8RL
T: +44 (0) 1243 672323, F: +44 (0) 1243 672424
E: sales@snowhill.ltd.uk, www.snowhilltradesaddlery.co.uk

Company Registration Number: 3161859 

12. Technical

By using our website you agree that Snowhill Ltd will not accept responsibility for any economic losses, any loss of goodwill, reputation or indirect losses due to any technical errors on the Website or delays out of our control.

We reserve the right to alter these Terms and Conditions without notice.

Accessibility

We are concerned that this website should be as accessible as possible to people with disabilities and that it should be available to the widest variety of devices and software. Check your specific browser help files for details of how to resize text or use other accessibility features.